Can you recover quickly from disasters? Heres how you can be sure. 16 Common Computer Problems: How To Tell If They’re Hardware or Software You’re right in the middle of something and your computer starts acting up. Is it the app you’re working in or your device that’s the problem? Most problems are software problems. Some are definitely hardware problems. And some can be caused by one or the other. This chart lists 16 of the most common problems. Knowing where to start troubleshooting can save you lots of time. And if you need to call in the cavalry, you’ll know which customer service department to call. If you’re lucky, your problem is a software problem that can be easily resolved by running a repair utility or uninstalling and reinstalling if it’s a desktop app or logging off and on again if it’s a cloud app. To keep problems away, keep your software updated. To keep your computer clean and in good shape, pay attention when things seem weird so you can st
MOUSE & KEYBOARD FAQS Why is my mouse acting erratically? Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behaviour because the mouse is not clean or is dirty. If you've cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine unfortunately your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise we suggest replacing the mouse. The wheel on my mouse isn't working properly, what do I do? If you're running any version of Microsoft Windows and are encountering issues with the mouse wheel, first attempt to adjust the mouse settings through the Mouse Properties window. This window can be accessed by opening the Control Panel and double-clicking the Mouse icon. How can I clean my keyboard? The keys on a keyboard are only clipped on, with a knife